Ford Service Advice: What to Know About Collision Repair | Service Advice | Ford

Overview

Life is unpredictable, and we all disagree that accidents are inevitable at some point in life, whether minor or severe. When tragedy strikes, you need an ideal guide to walk you through all the requisite steps to restore your treasured Ford vehicle to its pristine condition. This is your fundamental right as the proud owner of a Ford vehicle. We understand the attachments you have to your Ford vehicle; therefore, ensuring it receives the perfect care following an accident is paramount. You have the right to choose who repairs your vehicle, the right to demand authentic Ford replacement parts, and to seek compensation from your insurance policy.

Features

The greatest care you can accord your Ford vehicle after an accident is to choose to repair it at an authorized Ford dealership or via a recognized independent Ford repair shop. Making this critical decision will ensure that your vehicle obtains the precise replacement parts that are uniquely designed to deliver the intended function, look, performance, and safety specifications of your Ford vehicle. We strongly recommend that you get written and itemized estimates for all costs associated before allowing any repair work to commence. Equally important, you have the right to demand rework if the quality of the repair job does not satisfy you. Ford is deeply committed to the quality of its products; hence, it is extremely critical to use only Ford OEM parts, which are exclusively engineered for your vehicle. The usage of aftermarket, salvage, or reconditioned parts is highly discouraged as this may cause further damages to the vehicle and possibly void your Ford Motor Company New Vehicle Limited Warranty. It is imperative to remember that your insurance company is obliged to cover the cost of using original Ford replacement parts.

Service

We understand the integral role your vehicle plays in your day-to-day life, and that's why we have a network of certified Ford Repair Centers across Texas, in Corpus Christi, Portland, Robstown, Aransas Pass, Rockport, Kingsville, Sinton, Port Aransas, Ingleside, and Alice. Our service centers comprise highly skilled technicians adept at diagnosing and fixing a variety of collision-related issues and are fully equipped with state-of-the-art equipment to ensure your car is restored to its original state. Your vehicle's restoration will be done using OEM Ford parts that fit seamlessly, perform optimally, look great, and above all, ensure your safety. Our Ford parts come with a robust Ford warranty that gives you peace of mind knowing you are covered. Some insurance companies provide additional riders that cover the cost of OEM replacement parts. However, don't assume this to be the case with your insurance company. We advise that you make a point of contacting your insurance provider to confirm coverage details.

Location

With dealerships and services centers located across Corpus Christi, Portland, Robstown, Aransas Pass, Rockport, Kingsville, Sinton, Port Aransas, Ingleside, and Alice, operating within standard business hours and some centers offering 24/7 service, we are uniquely positioned to assist you promptly and swiftly. Each of our locations maintains a full-stock inventory of Ford OEM parts available for immediate delivery and installation.

Call To Action

When an accident happens, don't be stranded. You're protected and empowered to reclaim your Ford vehicle’s condition. At Ford, we aim to make your collision repair experience as stress-free and convenient as possible. Visit our website at collision.ford.com to get comprehensive information about your collision rights, repair procedures, and much more. Ensure you maintain the originality you bought when you first acquired your Ford vehicle by making smart repair choices. Kindly visit our Texas Ford Dealership or Service Centers today, and let's get your beloved Ford back on the road again.

© 2026 McGraw Ford